Warehouse – Troubleshooter

Job Opportunity

A fantastic opportunity for an experienced high performing Warehouse Operative to become a Trouble-shooter within the Warehouse Operation at one of our global clients who are one of the largest delivery and logistic companies in the world. Our client is based in Rugby, Swift Valley industrial estate, in a completely refurbished Warehouse. As a Trouble-shooter you will be responsible for spotting and solving any issues with faulty parcels and resolving the issue.


1 year fixed term contact
25 days holiday
Pension Scheme?
Free on-site car parking?
Life insurance x3 basic salary
Full refurbished Warehouse
Chance of progression
Hours of work and pay:

Monday to Friday: 1300-2100 (Salary – £19069pa)
Monday to Friday 2100-0500 (Salary – £23200pa)
Friday to Tuesday 1300-2100 (Salary – £19069pa)
Friday to Tuesday 2100-0500 (Salary – £23200pa)
The role involves:

Working on the conveyer belts to spot and pull any parcels with errors.
To speak directly with customers to sort and resolve these issues.
To complete all paperwork that is necessary for each resolve.
To ensure all customer service level agreements are adhered to.
To ensure customer requests are dealt with in a timely manner.
Liase with internal and external vendors to ensure goods are collected on time to enable efficient delivery.
To ensure that daily checklists and tasks are completed in a timely manner.
To maintain a high level of housekeeping within the warehouse and administration area at all times.
To be receptive to training and development opportunities that may be necessary for successful completion of designated tasks or specific projects.
To cover the workload of colleagues within the department during periods of absence or peak workloads.
To undertake any other duties as required by managements that will improve quality of customer service within the company in accordance with grade and nature of the post.
Candidate requirements:

Previous Warehouse experience is essential.
Previous Customer Service experience would be beneficial.
Excellent verbal and written communication would be required.
Keen eye for details and spotting errors.
Display positive personal attributes by being able to work off own initiative and as part of a team.?
Attention to detail and accuracy are key to the smooth running of the entire operation and so you must have the ability to work well under pressure and to tight deadlines.?
A positive working attitude and the capability to take instruction well from team leaders and management.?
Recruitment Process

Digital for speed and efficiency
Video interviews available (Teams, Skype, FaceTime, WhatsApp)
Why Siamo?
Siamo Group is a multi award winning Recruitment Agency with a national network of local branches, gaining ISO 9001 accreditation and recognition from the London Stock Exchange Group as one of its Top 1000 Companies to Inspire Britain

We are committed to our job seekers – who are a valued part of our business – and we take great pride in assuring your satisfaction. By working with Siamo Group, job seekers are guaranteed professional, ethical treatment and a comprehensive benefits package. After all, happy, fulfilled staff are the key to a stable, reliable workforce

Apply today for a swift response!

Contact: Georgia
Reference: Totaljobs/WT-B-W-37720
Job ID: 90691135

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